Refund policy

Thank you for shopping Cur8ted Jewels!

We truly appreciate your love and support. All Cur8ted Jewels Jewelry are repurposed from carefully inspected and responsibly sourced authentic designer elements and handmade into new unique jewelry. In the rare event that you are not satisfied with your purchase, please contact us via email or Instagram DM. Please provide your order number, contact information and brief detail of the problem along with photos.

 

Website and Instagram Purchases

Cur8ted Jewels Jewelry are all repurposed from designer pieces that came from previously owned items. All our jewelry will have detailed descriptions and photos. You can also request for additional photos on all Instagram sales via Instagram DM. Please make sure that you read all the description, sizing and examine all photos. Unworn items can be returned up to 7 days after delivery for a refund. Return postage is paid by customer.

 

Exemptions

Cur8ted Jewels Jewelry offers free repair, credit or exchange only on defective items. On rare occasion that you received a defective jewelry, please contact us within 48 hours - if 48 hours have gone by since you have received your purchase and you have not contacted Cur8ted Jewels, you will not be eligible for the free repair, credit or exchange. 

To be eligible for a free repair or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once your return is received and carefully inspected, Cur8ted Jewels will notify you of the approval or rejection of your free repair, credit or exchange.

 

Alterations & Repairs

There will be a fee for all Cur8ted Jewels Jewelry that needs alterations after receipt (size, style, etc.) and for all Cur8ted Jewels Jewelry that needs repairs after being used more than once.

 

Return Shipping Cost

You are responsible for paying the return shipping costs. Shipping costs are non-refundable. If you are shipping an item over $75, please use a trackable shipping service or purchasing shipping insurance. Cur8ted Jewels Jewelry will only pay for the shipping cost of unused jewelry that needed to be repaired due to defects.

 

Disclaimer

Cur8ted Jewels Jewelry is not affiliated with any designer brands or luxury fashion house in any way. Our jewelry are made from used, previously owned, purchased new directly from the fashion houses or second-hand  designer items purchased lawfully on the secondary authorized reseller or market and lawfully recycled or repurposed. Cur8ted Jewels  does not claim any rights on any luxury designer symbol, any luxury designer trademark, or any other related mark.

 

Cur8ted Jewels Rights

Cur8ted Jewels reserve the right to refuse service or refund purchases at any given time, without prior notice, at their discretion.